Print this pageBiltBest 20/10 Limited Warranty
The BiltBest Products, Inc. 20/10 Limited Warranty
(Products Purchased After July 1, 2006)
Thank you for purchasing our premium products for your home. BiltBest windows and doors are manufactured to industry specifications, tested to industry standards, and assembled in our factory which has a long tradition of American craftsmanship and quality. As an expression of our confidence in our products-except for normal industry and other specific exclusions-we cover our standard (non-laminated) insulated glass for 20 years and other standard non-glass components for 10 years. Our warranties are not prorated and are completely transferable from each homeowner to the next. Our limited warranties apply only if our products are installed in accordance with industry standards and building practices, are not altered or modified in any way, and are properly used and maintained. Ensure your contractor installs windows and doors using the American Society for Testing and Materials (ASTM) Standard E2112-01, Standard Practices for Installation of Exterior Windows, Doors, and Skylights. Labor costs of removing and replacing defective products, insulated glass, components, or material provided under our warranties are not covered by any of these limited warranties.
Below is a summary of your warranty. There are exclusions that apply to this warranty, so please review our entire BiltBest warranty document for full details and information. For a copy of this, please see your dealer, see www.biltbest.com, or contact us at the numbers listed at the end of this document.
INSULATED GLASS
20 Year Limited Warranty on Standard (Non-Laminated) Insulated Glass. BiltBest warrants non-laminated insulated glass in BiltBest products against defects in manufacturing, materials and workmanship for twenty (20) years from the date of manufacture.
5 Year Limited Warranty on Laminated Insulated Glass. BiltBest warrants laminated insulated glass against defects in manufacturing, materials and workmanship that cause delamination of the laminated glass resulting in materially impaired vision for a period of five (5) years from the date of manufacture.
2 Year Limited Warranty against Glass Stress Cracks. BiltBest warrants the glass in BiltBest products against stress cracking or thermal shock cracking for a period of two (2) years from date of manufacture under normal use and service.
NON-GLASS COMPONENTS
10 Year Limited Warranty on Windows and Doors. With the exception of custom products not shown in our published catalogs, for which there is no warranty coverage, BiltBest warrants all window and door products manufactured by BiltBest to be free from defects in material and workmanship for a period of ten (10) years from the date of manufacture.
10 Year Limited Warranty on the Exterior Portion of Painted Aluminum Clad Windows. BiltBest warrants that the aluminum clad paint finish on its EClad™ series and BestClad™ series products will not crack, check, peel, flake, blister or lose adhesion when exposed to normal atmospheric conditions for a period of ten (10) years from the date of manufacture. Special warranties apply to optional finishes, or to applications installed within two (2) miles of a saltwater coastline; please see full warranty for details.
2 Year Limited Warranty on Exterior Portion of Wood Windows and Doors. BiltBest warrants exterior wood components of any of its non-clad exterior wood windows and doors to be free from defects in material and workmanship for a period of two (2) years from the date of manufacture provided they are primed and painted or sealed within thirty (30) days of installation, and properly maintained thereafter.
REMEDIES FOR WINDOWS AND DOORS
In the event of a covered defect in manufacturing, materials, or workmanship within the applicable limited warranty period, BiltBest, at its sole option and discretion, will: (i) provide replacement product to you directly or to the BiltBest dealer you specify (removal and installation labor is not covered nor is refinishing or repainting of any replacement product); or (ii) provide an authorized factory repair to the defective product; or (iii) refund to you the dealer’s net purchase price of the defective product.
BILTBEST PRODUCTS, INC ∙ 175 S. TENTH STREET ∙ STE. GENEVIEVE, MO 63670
TEL: 573-883-3571 ∙ FAX: 573-883-2858 ∙ EMAIL: warrantydept@biltbest.com
WEB: www.biltbest.com
BiltBest 20/10 Limited Warranty Effective July 1, 2006
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